Top Customer Service Apps

We know that, as a business owner, you want to connect with customers as often as possible, answer their questions, and resolve customer concerns using the web. The question is: how do you accomplish all three of those things without being tied to your desk? You need an app that can connect you with the customers visiting your website.

You may already have marketing and advertising that drives traffic to your website using social media, blogging, paid advertising, and other traffic sources. Now you can add technology to your microsite that will allow you to service your business right from your mobile device. Check out this list of top 52 customer service apps reviewed by Clicksoftware.com. The reviews include top features, pricing, and a general overview of each of these mobile ready apps. Most of these reviewed apps help to satisfy three customer needs. First, they provide a way for customers to reach out to you both before and after a sale. Second, they organize requests so that you can track multiple conversations. Thirdly, they help you as a business owner report on interactions to find new ways to streamline your business and find opportunities to create new sales.

References:
Clickipedia,. (2015). Top 52 Customer Service Mobile Apps. Retrieved 5 May 2015, from http://blogs.clicksoftware.com/clickipedia/top-52-customer-service-mobile-apps/