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How to Run a Direct Sales Company

One of the best ways to prepare for growth is to start out with software and tools that can handle high volumes. Once a company gets the basic routines up and going, they need to focus on refining the processes that help a company grow. Often compensation plans need to be tweaked. Other times, manufacturing and quality control processes need to be streamlined.

  • May 11, 2015

    11 Tips for Successful Customer Interactions in a Call Center

    Your call center is usually the only direct contact that a representative has with your company. Is the call center leaving a good impression? Here are 11 tips you can use to improve customer interactions in your call center: Tip One: A successful call center must recruit and retain excellent problem solvers... Read more ›

  • May 11, 2015

    Is the customer always right?

    “Whenever you find yourself on the side of the majority, it is time to pause and reflect.” -Mark Twain In the early 1900s in London, Harry Gordon Selfridge famously commanded an employee in one of his department stores to simply “Give the lady what she wants!” That model of doing business falls e... Read more ›

  • March 27, 2015

    Big Data: Finding Actionable Data and Rapid Growth

    Glen Rawlins of InfoTrax Technologies shared some key insights with on the present state of data and the favorable future of direct selling. Data has always been a facination for Glen Rawlins. He began his career at Utah State University running reports for university projects During his free time... Read more ›

  • February 9, 2015

    Building Your Brand On A Budget

    Most network marketing companies realize that the strength of their brand can significantly impact the success of their company. To that end, some companies have mortgaged everything and bet their future on a single thirty-second Super Bowl ad at a hefty $2.3+ million a pop. Or maybe you're on a strict, modes... Read more ›

  • December 17, 2014

    The basics of party plans

    More and more networking companies are embracing party plans as a distribution model. Here's an overview of how party plans work and how they can work for you. In the traditional party plan there are basic components and practices. Let’s start the discussion with the company. The company, as in any direc... Read more ›

  • October 8, 2014

    Training on Diversity

    When direct selling companies move into foreign markets, companies learn about cultural differences and similarities. However, an important component of every company, domestic or international, is diversity within the company as well as the distributors they serve nationally. We often want to treat the Unite... Read more ›

  • August 21, 2014

    Payment Tips from the Experts at ProPay

    With our week’s focus on startups, we consulted the experts at ProPay, a company that has provided payment services to businesses of all sizes since 1997. Our panel included: Bryce Thacker, Executive Vice-President of Sales, Scott Nelson, Vice-President of Marketing, and Lance Rich, Executive Vice-President... Read more ›